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Unomer Surveys Terms of Service

These terms and conditions (this “Agreement”) governs the relationship between Unomer Technologies Private Limited (“Unomer”, “we”, “our” or “us”), registered at 14, 3rd Floor, MNR Pride, Old Airport Road, Domlur, Bangalore - 560071, and you (“User”, “Respondent”, “you” or “your”) concerning surveys and polls that are made available to you by us through Apps or Websites owned and operated by us or our Partners through SDK (Software Development Kit) or API (Application Programming Interface) integration.


1. Provision of the Sites or Apps and Responding to Surveys

1.1 Unomer shall issue Respondents with a Survey. Respondents will be invited to complete the Survey and may, at the discretion of Unomer or Partner, receive an incentive in exchange for completing the Survey fully and in accordance with the requirements of the Survey and this Agreement (an “Incentive”). Incentives may include points, credits, virtual currency, gift card, entry to a prize draw, a direct monetary incentive or some other form of gratification which Unomer or Partner deems appropriate. Incentives shall be paid within a reasonable period of time after the completion of the relevant Survey (or, if different, at the time we specify for the relevant Incentive).

1.2 Unomer values your privacy and is dedicated to the establishment of a fully transparent relationship between us, with regard to the ways we collect and process your data. Unomer processes information about you in accordance with our Privacy Policy. This policy describes in detail what data we collect and process about you, when you are responding to Unomer Surveys.

1.3 You agree to ensure that all data or information you provide to us shall be accurate and complete.

1.4 Unomer and Partners reserve the right at any time and from time to time to modify, suspend, or discontinue, temporarily or permanently, a Survey or the Apps or Websites or any part thereof, or Respondent’s access to any of them, including where an Incentive has been offered.

1.5 Where the Respondent breaches any provision of this Agreement,  Unomer or Partners may declare any accumulated or offered Incentives due to you as null and void, and prevent you from receiving them.

1.6 Respondent acknowledges and agrees that Unomer or Partners are not obliged to maintain the availability of the Surveys. Unomer and Partners will use reasonable endeavours to process your completed Surveys, but may be prevented from doing so by matters beyond its control that may result in the loss or deletion of, or failure to receive, process, or store any Respondent Content (including Survey or poll results or responses): Respondent Content is defined in clause 2.2 below.



2. Survey Materials and Respondent Content

2.1 Certain content and information is provided in the Surveys, including, without limitation, documents, graphics and images that are not Respondent Content (as defined below) (collectively, the “Survey Materials”). The copyright, trade mark and other intellectual property rights in and to Survey Materials belong to Unomer Clients, Unomer or Partners and its licensees reserve their respective intellectual property rights in the Survey Materials.

2.2 Respondent agrees that Respondent is responsible for all content, including text, sound, photographs, images, video and other materials submitted by Respondent through in Surveys (collectively, “Respondent Content”) and for ensuring that it complies with Unomer’s Content Rules for participation in Surveys.

2.3 Unomer’s Content Rules are that material must not, and must not appear to us to:

  • infringe anyone’s copyright

  • infringe any other rights, such as a trademark, of any person or entity or a duty owed to any person or entity, such as a duty of confidentiality;

  • require the payment of any royalty or other sum in connection with its use;

  • contravene any applicable law (including, without limitation, any criminal law) or regulation;

  • include anything that is false, inaccurate, misleading, offensive, abusive, threatening or defamatory, or that might cause needless annoyance, inconvenience or distress to any person;

  • contain any computer virus, macro virus, Trojan horse, worm, or anything else designed to interfere with, interrupt, or disrupt the normal operating procedures of a computer or to surreptitiously intercept, access without authority, or expropriate any system, data or personal information;

  • misrepresent anyone’s identity in any way or impersonate any person;

  • include any material containing personally identifying information about another person, such as their name, address, phone number, or email address, except with the demonstrable approval of that person;

  • contain material which is obscene, indecent or offensive, which promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or that may incite hatred or violence against any person or group;

  • harass, upset, embarrass, alarm or annoy any person;

  • give the impression that it emanates from or is approved by Unomer;

  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse;

  • infringe any reasonable requirements which we may notify from time to time; or

  • interfere with the proper working of Unomer.

2.4 You will not:

  • use any technological devices such as spiders, robots or other automated data mining techniques to catalogue, download, store or otherwise reproduce or distribute content available in the Surveys;

  • manipulate any poll, survey or prize draws;

  • take any action to interfere with the Surveys or any other user’s use of the Survey, including, without limitation, via means of overloading, “flooding”, “mail bombing” or “crashing” the Surveys;

  • send unsolicited email, including promotions and/or advertising of products or services; or

  • frame portions of the Survey within another website or alter the appearance of the Survey.

2.5 By participating in a Survey, you acknowledge that Respondent Content may be provided to Unomer Clients that have commissioned the Survey.

2.6 Unomer may, but is not obligated to, review any Respondent Content and block or terminate access of any Respondent whose Respondent Content Unomer, in its sole discretion, considers is non-compliant with this Agreement.



3. Intellectual Property Rights

3.1 The Intellectual Property Rights in the Surveys and in the material that appears on or in them are protected by copyright laws and treaties around the world and we, and our licensees, reserve our respective Intellectual Property Rights in the Surveys and no Intellectual Property Rights of any kind in them are assigned or licensed to you.

3.2 We shall own and retain all right, title, Intellectual Property Rights and interest in and to all the Respondent Content, irrespective of the means by which it is contributed. You assign to us all rights you may have in all Respondent Content, including all Intellectual Property Rights in it. You acknowledge that you won’t retain any moral rights (the rights of integrity and attribution) in Respondent Content.

3.3 Notwithstanding the above, we will use Respondent Content for the purposes of the Survey you participate in



4. Term and Termination

4.1 This Agreement shall automatically become effective when Respondent agrees to it or you participate in a Survey that is governed by it.

4.2 Unomer may:

  • freeze Respondent’s account with Unomer;

  • prevent Respondent’s participation in current and/or future Surveys; and/or

  • terminate Respondent’s participation in Surveys, in the event that Respondent breaches this Agreement or if Unomer ceases to be involved in the provision of the Surveys.

4.3 In such event, Respondent shall immediately cease all use of Surveys (as the case may be) and Respondent acknowledges and agrees that Unomer may, in its sole discretion, take any measures Unomer reasonably deems necessary or desirable to prevent further participation in Surveys or, including, by blocking Respondent’s IP address.

4.4 Respondent acknowledges and agrees that Unomer shall not be obliged to retain any Respondent Content (including Survey or responses) or to provide the same to Respondent.



5. Limit on Liability

5.1 The material contained in Surveys is provided without any guarantees, conditions or warranties as to its accuracy. We do not warrant that the functions contained in the Apps or Websites or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the Apps or Websites or the servers that deliver the Surveys will be corrected, or that the Apps or Websites or those servers are made available free of viruses or other harmful components.

5.2 We are not obliged to provide you with Surveys to participate in or contribute to, and we have the absolute right to exclude you from participation in any Survey.

5.3 Our maximum liability to you in respect of any Survey is the particular Incentive that we agree to provide to you for your participation in that Survey. Only properly and fully completed Surveys that meet the requirements of this Agreement and the relevant Survey will qualify for such an Incentive. The Incentive will be subject to all availability and other qualifications that we notify you at the time.

5.4 We will not be liable to you if we are delayed in or prevented from complying with our obligations under this Agreement by anything you should do or should have done, or as a result of events or things that we cannot reasonably control.

5.5 We are not liable for business losses. So we won’t have liability to you for any loss of revenue (other than Incentives owed to you) or profit, loss of business, business interruption, or loss of business opportunity.



6. Jurisdiction and Applicable Law

This Agreement (and any non-contractual obligations relating to or connected with this Agreement) is governed by Indian law. You and we each agree that the Indian courts have the jurisdiction for any disputes that arise in connection with this Agreement.



7. Severability and Waiver

7.1 If any of these terms of use are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms of use are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms of use and the remaining terms shall survive and continue to be binding and enforceable.

7.2 Any waiver by us in writing of any of your obligations hereunder, or any failure to insist upon strict compliance with any obligation shall not operate as a waiver of, or estoppel with respect to any subsequent or other failure of yours.



8. Assignment

Respondent may not assign this Agreement without Unomer’s prior written consent, which may be withheld in Unomer’s sole discretion. Unomer may assign this Agreement at any time to the successor in interest in connection with a merger, consolidation or for any corporate reorganisation of Unomer, but will not do so in such a way as to reduce any guarantees you are given under this Agreement.



9. Entire Agreement

This Agreement is intended to contain your entire agreement with us relating to Surveys; we believe it to be fair and reasonable. It replaces all earlier agreements and understandings with you relating to them, except for any fraud or fraudulent representation by either of us.



10. Variations and Notices

10.1 Unomer may make changes to Apps, Websites, Surveys and Unomer Materials at any time.

10.2 Unomer may revise the terms of this Agreement from time to time and will post the new version of the Agreement on the relevant part of the Apps and Websites, and the new version will take effect from the date we specify for that new version.

10.3 All notices and other communications required or permitted to be given by Unomer to Respondent under this Agreement will be deemed to be properly given on the date when:

  • posted on the Sites; or

  • sent by email to the email address for Respondent last recorded by Unomer.

  • Respondent may give notices to Unomer under this Agreement by email to info@unomer.com.

10.4 Where the Respondent has not participated in a survey for over 90 days, Unomer may declare any accumulated or offered Incentives due to you as null and void, and prevent you from receiving them.


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